Terms and Conditions

Dated: April 15, 2016




SM provides an online listing service, and acts solely as an intermediary to facilitate the sale of New and Used Machinery and/or Equipment, (the “M & E”). At no time does SM assume ownership of any of the items listed on SteelMarketplace.com. The transactions performed are solely between the company and individual who placed the M & E on the website, i.e. the Seller and the company and/or individual interested in the M & E, i.e. the Buyer.

Buyers, Sellers and SM are all separate and independent parties, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by these Terms and Conditions.

These Terms of Use (this “Agreement”), which is a legal agreement between you (“You” or “you”) and SM {a Canadian corporation doing business within the Province of Ontario, through the website forthwith known as “Steel Marketplace.com}, shall govern your use of and access to the Application (as defined below) and the Website (as defined below). By registering to use this website and/or submitting any content, or simply by making any use of the website, You (a) accept this Agreement and “agree to be bound by each of its terms, and (b) represent and warrant to SM that (i) You are at least 18 years of age and have the authority to enter into this Agreement (either on your own behalf or by having a parent or legal guardian agree to the terms set forth herein on your behalf), (ii) this Agreement is binding and enforceable against You, (iii) to the extent an individual is accepting this Agreement on behalf of an entity, such individual has the right and authority to agree to all of the terms set forth herein on behalf of such entity, and (iv) You have read and understand SM’s Privacy Policy, the terms of which are posted at the Website and incorporated herein by reference (the “Privacy Policy”), and agree to abide by the Privacy Policy. SM may amend this Agreement from time to time, each of which amendments shall be deemed to be effective 2 days after posting the updated Agreement at the Website or within the Application. You should check the Website, the Application and this Agreement regularly to ensure you remain current on the terms and agreements set forth herein.


The purpose of this Agreement is to set forth the terms and conditions under which, among other things, SM will license to You use of certain of SM’s technology, software and/or services such you can make use of the Website and/or Application for purposes of listing fabrication and/or metalworking machinery and equipment, tooling and/or related products. References to “Website” shall mean the website currently located at www.steelmarketplace.com and references to “Application” shall mean any mobile application made available by SM. In addition, Steel Marketplace has entered into various arrangements with third parties to offer other products and services on the Web site, including, without limitation, and/or financing. SM’s services (the “Services”) are described within various pages of the Website and/or Application. You should review these pages to gain a better understanding of the Services and the goals behind the Website and/or Application. Access to the Website and/or Application for the purposes described above is sometimes reference to herein as the “Purpose”.
SM is not a manufacturer, retailer or re-seller with respect to machinery, equipment or any other products or services listed on the Website or within the Application. Rather, SM is merely an online intermediary and resource for buyers and sellers of these goods and services to locate one another. SM does not endorse or recommend the products or services of any particular company or manufacturer. SM is not your agent, nor is SM an agent for any of the companies, which list products and/or services at the Website or within the Application. SM’s services are administrative only. SM, in this regard, is providing nothing more than a listing service where such products and/or services can be viewed, from such third party vendors or resellers, and SM shall not be liable in any way for the condition of any such product, the performance of any such service or any other action taken by any of these third party vendors. You agree that SM shall not be liable for any damages or costs of any type arising out of or in any way connected with your purchase and/or use of any machine, tooling, equipment or other item or service at the Website or via the Application.
More specifically, SM provides the Services of the Website, solely that a sellers, and/or individual may offer assets for sale and buyers or interested parties may contact the sellers directly by requesting more information, through email, and links that go directly to the seller and/or individual offering the said product and or equipment being shown. As such, SM is neither a principal interested in the transactions, nor an agent of buyer or seller. Additionally, SM makes no representation or warranty of any kind as to the willingness or ability of either a buyer or seller to complete a sale. Buyers and sellers are solely responsible for independently verifying the background and credit-worthiness of those parties with whom they enter into, or with whom they prospectively will enter into, a transaction, as well as the condition or any description of an asset involved in a prospective transaction.
Further to your release above, in the event of any controversy or dispute regarding any transaction conducted through use of this Services, the Website or the Application (a “Dispute”), you hereby release SM, its affiliates and subsidiaries, and their respective directors, officers, employees, agents, shareholders, co-branders, partners, successors and assigns (the “Released Parties”), and each of the foregoing, from any and all manner of action, claim or cause of action or suit, at law or in equity, and from any and all losses, damages, costs or expenses, including without limitation court costs and attorneys’ fees, which you may have against the Released Parties, or any of them, known or unknown, disclosed or undisclosed, which arise out of or relate in any way to a Dispute.
SM expressly reserves the right to discontinue, suspend or terminate the offering of one or all of its Services at any time.


SM hereby grants you a non-transferable, non-exclusive, revocable, limited license to access and use SM’s software platform (the “Application”) as made available at the Website and/or via mobile application during the Term (as defined below) solely for the Purpose. SM may, from time to time, update or modify the Application, release new versions of the Application or create new modules related thereto, each of which may, at SM’s discretion, be included within the license described above. You shall not be permitted to sublicense or transfer any of your rights hereunder including, without limitation, access to the Application or password-protected portions of the Website

Certain Restrictions

You shall not directly or indirectly copy or reproduce all or any part of the Application or the Website, whether electronically, mechanically or otherwise, in any form including, but not limited to, the copying of presentation, style or organization. You shall use the Application and Website solely for its intended purposes and shall not use the Application or Website for the benefit of any third party except as specifically contemplated under this Agreement. You shall not use the Application or Website to post, transmit, convey, submit, distribute, store or destroy any content, photographs, video, descriptions, drawings, content, audio materials, text, messages or other information (collectively, “Posted Information”): (a) in violation of any applicable law, statute, ordinance or regulation; (b) in a manner that will infringe the intellectual property rights of others; (c) that is defamatory, obscene or trade libellous; (d) that contains any viruses, Trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (e) that is false, misleading or inaccurate in any way; or (f) in violation of the any acceptable use policy or other policy posted at the Website or within the Application from time to time. You shall not violate or attempt to violate the security of the Application or the Website.

Certain Responsiblilities

You shall be solely responsible for: (i) all Posted Information that you post at the Website and/or input into the Application; (ii) ensuring that all Posted Information is appropriate in tone and is accurate; (iii) complying with all applicable laws, rules and regulations at all times; and (iv) maintaining all passwords and access codes to the Application and/or Website, and refraining from sharing or otherwise permitting third parties to use any such passwords and/or access codes to access the Application and/or Website. You acknowledge that once a message, content or any Posted Information is submitted or posted to the Website or the Application, You may not be able to withdraw or delete it.

SM Rights

SM shall be entitled, at its sole discretion, to: (i) remove or cancel any Posted Information that SM deems to be offensive, illegal, inaccurate, contrary to any agreement or contract or inappropriate in any way, and SM shall not be liable to You or any other party on account of any such decision; (ii) review all Posted Information to ensure that it complies with all applicable rules and policies; or (iii) suspend, restrict and/or terminate, without notice of any kind, Your access to the Application or Your SM Website account for any reason. Notwithstanding the foregoing, SM shall not be required to review or monitor any Posted Information entered into the Application or otherwise posted by You at the Website, and You shall be solely responsible for the veracity and accuracy of all such data, content and information.


Fees charged for the various products and/or services offered on the Website or through the Application, including fees for listing machinery, equipment, or other related items, are set forth in various locations throughout the Website, within the Application or in a separate document. In consideration for providing the Services, you agree to pay all such fees, which are due and owing on account of the selections you have made at the Website, within the Application or through a SM representative (collectively, the “Fee”). Fees are payable as set forth in the applicable portion of the Website or Application, and you hereby agree to pay all costs and expenses incurred by SM (including attorneys’ fees) in collecting past due Fees. In addition, past due Fees shall accrue interest at the lesser of 15% per annum or the maximum rate allowed by law. By registering an account or listing any products on this website, SteelMarketplace.com, you hereby agree to pay all Fees due and owing to SM (and, if applicable, authorize Steel Marketplace to charge the credit card you have on file with SM for all Fees due and owing hereunder). All fees described herein (including, without limitation, the Fees) are non-refundable once paid.

Term and Termination

This Agreement shall continue in full force until the earlier to occur of (i) either party providing written or electronic notice of termination to the other party (at which point You shall no longer be entitled to access non-public portions of the Website or use the Application), or (ii) SM electing to terminate Your access to the Application or Website, with or without notice (the “Term”). Upon termination of this Agreement for any reason, You shall no longer be entitled to access or use the Application or any other non-public portions of the Website. In addition to the foregoing, in the event that SM determines, in its sole and absolute discretion, that You have breached this Agreement, threatened to breach this Agreement, committed any fraud or deception, breached any SM policy in effect from time to time or otherwise failed to perform to the standards required of SM, SM shall be entitled, at its discretion and in addition to any other remedies it may have hereunder and/or at law, to terminate, cancel or suspend Your access to the Application and/or eliminate Your access to submit Posted Information within the Website or Application, in each of the foregoing cases at any time and for any period of time. SM shall not be responsible for the return of any Posted Information of any kind to You upon any termination of this Agreement or suspension of Your access to the Application or Website, including without limitation any information input into the Application or Website by You. Sections 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 and 15 of this Agreement shall survive any termination of this Agreement.

Intellectual Property

General Ownership.

All trademarks, patents, copyrights and other intellectual property rights owned by either party on the date hereof shall continue to be owned solely by such party, and except as set forth herein, nothing in this Agreement shall be deemed to confer any rights to any such intellectual property on the other party. For purposes of clarity: (i) as between You and SM, You shall be deemed to be the sole owner of all Posted Information entered into the Application or otherwise posted by You; and (ii) SM is the sole owner of the name “Steelmarketplace.com” as well as the Website, the Application, and all source code, object code, software, content, copyrights, trademarks, patents and other intellectual property related thereto or included therein. All suggestions, recommendations, bug-fixes, error-fixes or other communications from You to SM regarding the Application or the Website shall, upon submission to SM, be owned solely and exclusively by SM. In addition, SM shall be entitled to post feedback at the Website and within the Application (and/or allows others to do so), both positive and negative, regarding any user. You acknowledge and agree that the applicable supplier(s) of any third party software included within the Application shall own all worldwide rights, title and interest in and to such third party software (and any intellectual property rights therein), subject to such suppliers’ license, if any, of such third party software to SM.

Use of Posted Information.

In exchange for Your use of the Website and/or the Application, You hereby grant to SM an unlimited, perpetual, irrevocable, fully-paid, transferable, assignable, sub-licensable, worldwide license to use, reproduce, modify, publish, edit, translate, distribute, commercially exploit, repurpose, perform and display any and all Posted Information You post to the Website, submit to SM or post through the Application, alone or as part of other works in any form, media or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicenses, in connection with SM performing the services described herein. You also irrevocably grant the users of the Application and/or the Website the right to access and review Your Posted Information in connection with their use of the Application and/or Website. Finally, You irrevocably waive, and cause to be waived, against SM and its users any claims and assertions of moral rights or attribution with respect to Your Posted Information. SM shall be entitled to display advertising and/or any other content at locations of its choosing within the Website and/or Application, including without limitation adjacent to Your Posted Information

Confidentiality; Non-Solicitation

You agree to treat as confidential all confidential information of SM, not to use such confidential information for any purpose other than to the limited extent necessary to use the Application and not to disclose such confidential information to any third party except as may be reasonably required pursuant to this Agreement and subject to confidentiality obligations at least as protective as those set forth herein. Without limiting the generality of the foregoing, You shall use at least the same degree of care which You use to prevent the disclosure of Your own confidential information of like importance to prevent the disclosure of confidential information disclosed by SM, provided, however, that in no event shall such degree of care be less than reasonable in light of general industry practice.


No Warranties.
Except as explicitly set forth herein, neither SM, its affiliates or any of any such party’s equity holders, directors, officers, employees, agents, suppliers, licensors nor the like, makes any warranties of any kind, either expressed or implied, including, without limitation, (a) warranties of merchantability or fitness for a particular purpose, (b) that the Website or the Application will be error-free, (c) as to a minimum level of uptime for the Application or the Website, (d) as to the condition, utility or potential uses of any piece of machinery, equipment or tooling listed at the Website and/or within the Application, (e) as to the integrity of any potential buyer or seller or any items listed at the Website and/or Application, or (f) as to the results that may be obtained by You by entering into this Agreement and/or using the Application or Website. You agree and acknowledge that the Application and Website are licensed and/or provided hereunder on an “as is” basis. In addition, You hereby agree and acknowledge that: (i) SM shall not be responsible for any actions taken by any other party using the Application or Website or reviewing any of Your Posted Information; (ii) SM does not recommend or endorse any third parties hereunder, and makes no representations or warranties whatsoever regarding any such third party; (iii) SM is not responsible for any other party’s compliance with applicable laws, rules or regulations; (iv) SM’s services are administrative in nature and SM is not responsible for verifying the accuracy or veracity of any Posted Information; (v) SM shall not, under any set of circumstances, be responsible or liable for an content, text, photographs and/or other Posted Information, including any Posted Information which may violate applicable law and/or a third party’s intellectual property rights; and (vi) the Application and/or Website may not function properly or as intended at times.

Unavailability of Website or Application.

You are responsible, at your sole cost and expense, for providing all equipment necessary to access the Internet, the Website and/or the Application. While it is SM’s objective to make the Website and Application accessible at all times, the Website and/or Application may be unavailable from time to time for any reason including, without limitation, routine maintenance. In addition, various portions of the Website or Application may operate slowly from time to time. You understand and acknowledge that due to circumstances both within and outside of the control of SM, access to the Website and/or the Application may be interrupted, suspended or terminated from time to time. In particular, and not in limitation of the foregoing, SM shall not be liable in any way for any delay in responding to an inquiry or question forwarded by You or the effects any delay or unavailability may have on You. YOU AGREE THAT MT SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM ANY SUCH INTERRUPTION, SUSPENSION OR TERMINATION OF THE WEBSITE AND/OR APPLICATION AND THAT YOU SHALL PUT IN PLACE CONTINGENCY PLANS TO ACCOUNT FOR SUCH PERIODIC INTERRUPTIONS OR SUSPENSIONS OF THE WEBSITE AND/OR APPLICATION.

Limitation on Liability


General Terms

The following terms and conditions govern general use of the Website:

  1. You agree to abide by all restrictions displayed on the Website and/or within the Application, as and when they are updated from time to time, including, without limitation, the rules in this Section 13. SM reserves the right to remove any content you post to the Website or within the Application, block the sending of any inquiry or other content SM deems inappropriate in its sole discretion, and may terminate all access to the Website and/or Application at any time in its sole discretion for any or no reason. While SM reserves the right to monitor all postings and/or content posted at the Website and/or within the Application, it has no obligation to do so./li>

Permitted Uses.

You may use the Website only in good faith for the purposes described herein. You may download and print out portions of the content from the Website for non-commercial purposes provided that you follow the rules in this Agreement. You may not use the Website or Application to promote another business or commercial venture, except to the extent SM elects to offer business accounts or subscriptions and you take all actions necessary to subscribe.


Except as expressly permitted under other provisions of this Agreement, You may not modify, reproduce, duplicate, copy, photocopy, print, republish, display, translate, transmit, distribute, sell, resell, rent, lease, loan, exploit, reduce to any electronic medium or machine-readable form, or otherwise make available in any form or by any means all or any portion of the Website, the content or any information or materials retrieved from either of them, including, without limitation, graphics and logos, in whole or in part, for any purpose.

Derivative Works.

You may not create compilations or derivative works of the Website or the Application, the Website or Application content or any other materials from the Website or Application.

Proprietary Notices.

You may not remove, change or obscure and You must retain on all copies of the content You download any copyright notice or other proprietary notice, Privacy Policy, legal disclosures or terms of use contained in the content or on the Website.


You may not use the Website, Application, the Website and/or Application content or any other materials from the Website or Application in any manner that may infringe upon any copyright or other intellectual property right, proprietary right, or property right of SM or any third party.

Information Distribution.

You may not use the Website and/or Application or any communications service, chat room, message board, blog, forum, newsgroup, or other interactive service that may be available to You on or through the Website or Application to transmit, upload, post, distribute or facilitate distribution of, or otherwise make available any information or content, including text, communications, software, images, sounds, data or other information, that:

  1. is false;
  2. contains explicit or graphic descriptions or accounts of sexual acts, including, without limitation, sexual language of a violent or threatening nature directed at another individual or group of individuals;
  3. includes any inside information and/or proprietary or confidential information learned or disclosed under nondisclosure agreements;
  4. You are restricted from using under any law;
  5. infringes upon the intellectual property rights of any third party; or
  6. contains software viruses or any other computer code, files or programs that are designed or intended to disrupt, damage, or limit the functions of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any other party.

Other Prohibited Uses.

You may not use the Website or Application for any purpose that:

  1. is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, or otherwise violates SM’s rules or policies;
  2. victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability, or any other classification protected by law;
  3. invades any person’s or entity’s privacy or other rights;
  4. constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
  5. misidentifies You or impersonates any person or entity, including, without limitation, any employee or representative of SM, or falsely states, implies, or otherwise misrepresents Your affiliation with a person or entity by, for example, pretending to be someone other than You or pretending to represent a company or organization that You are not affiliated with or authorized to represent; or
  6. could otherwise reasonably be deemed or viewed to be unethical, illegal or offensive.



You may not use the Website or Application or any Website or Application content in a manner that violates any provincial or federal law regulating commercial e-mail, facsimile transmissions or telephone solicitations.


You may not (i) use any manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” any web pages or other services or information contained within the Website or Application, (ii) use bots or other automated methods to access the Website or Application, add or download machine or other information, send or redirect messages, or perform other similar activities, unless explicitly permitted by the Company, (iii) engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of Website or Application, or (iv) otherwise post any machinery or other information contained within the Website or Application within any other website or mobile application.

  1. The Website, the Application and the Website and Application content contains and/or provides access to content provided by third parties, including, without limitation, information, dialogue, opinions, stories, advice, statistical data, text, software, music, sound, photographs, graphics, video, messages, and other materials, whether publicly or privately posted to or e-mailed or otherwise transmitted through the Website or Application (“Third Party Content”) that may include content You finds to be offensive, indecent or objectionable. The third party from whom any such Third Party Content originates is solely responsible for it and SM assumes no responsibility to verify, has no control or influence over, makes no representations regarding, and does not guarantee the accuracy, integrity or quality of any Third Party Content. Accordingly, SM has no liability of any kind to You or any other person relating to any Third Party Content, including, without limitation, mistake, misstatement of law, omission, falsehood, defamation, obscenity, pornography, profanity, opinion, representation and any other content contained in the Third Party Content or for any loss or damage of any kind incurred as a result of the use of any Third Party Content. Statements of opinion and commentary in Third Party Content are those of the third party and, unless SM expressly states in writing to the contrary, SM neither endorses nor adopts as its belief any such statements. SM may provide information in articles SM posts or links to through the Website only for educational and general informational purposes and not as professional advice. SM has made no attempt to verify any information contained in any such articles.
  2. As a convenience to You and other Website visitors, the Website may contain links to websites that are owned and operated by third parties that are not affiliated with SM. When You uses these links, You will leave the Website and SM will have no ability to protect Your interests. You visit linked websites at Your own risk and it is Your responsibility to take any protective measures to guard against viruses and other destructive elements. SM is not responsible for and, unless it expressly states otherwise in writing, makes no warranty or representation regarding and does not endorse any linked website or any service, product or information provided on or through the linked website.

Copyright Infringement

SM respects the intellectual property of others, and asks You and all users to do the same. Material available on or through other websites may be protected by copyright and the intellectual property laws of  Canada and/or other countries, and the terms of use of those websites, and not the this Agreement, govern Your use of that material. It is SM’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who may infringe or repeatedly infringe the copyrights or other intellectual property rights of SM and/or others.

If You believe that Your intellectual property or work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide SM’s Agent for Notice with the following information in English (Your “Notice“):

  1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  2. a description of the copyrighted work or other intellectual property that You claim has been infringed;
  3. a description of where the material that You claim is infringing is located on the Website or within the Application;
  4. Your address, telephone number, and email address;
  5. a statement by You that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;
  6. a statement by You, made under penalty of perjury, that the above information in Your Notice is accurate and that You are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

In some circumstances, in order to notify the individual or entity who or which provided the allegedly infringing content to which SM has disabled access, SM may forward a copy of a valid Notice including name and email address to such individual or entity. SM’s Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

By mail
Copyright Agent
c/o Steel Marketplace
12 – 111 Fourth Ave., Suite #351
St. Catharines, ON Canada L2S 3P5

By phone

By email


Each party shall pay its own costs and expenses in connection with this Agreement and its activities hereunder. The rights and obligations of the parties under this Agreement shall be governed by the laws of Canada, within the Province of Ontario, without reference to conflict of law principles, and all disputes arising hereunder or in connection with this Agreement, the Website and/or the Application shall be resolved in the appropriate Provincial court located solely and exclusively in Ontario, Canada. You hereby consent to exclusive jurisdiction in Ontario, and agree not to raise any defence of forum non-convenes or any similar defence. The relationship between the parties under this Agreement is that of independent contractors and neither shall be, nor represent itself to be, the joint venture, franchiser, franchisee, partner, agent or representative of the other party for any purpose whatsoever. This Agreement shall take effect to the benefit of and be binding upon the parties hereto and their respective successors and assigns, but shall not be assignable by You without SM’s prior written consent. If any provision of this Agreement is held to be unenforceable or invalid for any reason, or if any governmental agency rules that any portion of this Agreement is illegal or contrary to public policy, the remaining provisions, to the extent feasible, will continue in full force and effect with such unenforceable or invalid provision to be changed and interpreted to best accomplish its original intent and objectives.

Additional Terms**

**SM hereby grants to each Member a non-transferable, non-exclusive, fee-based license to access and use the SM Service for internal business purposes so long as Member remains current in paying Fees due and owing to SM. The license fee for the rights granted in this paragraph shall be as set forth elsewhere on the Website or as provided separately to each Member.
Unless otherwise agreed, each Member will be responsible for creating and modifying data, which is entered into the SM Service (“Data”), and keeping Data input into the SM Service current and accurate. SM will have no responsibility for assisting any Member in creating, modifying or inputting the Data, unless otherwise agreed to by the parties in writing; provided, that SM shall maintain the confidentiality of all Data in its possession or on its servers. If SM provides a Member with a password to access the SM Service, then such Member is responsible for protecting the password and for any authorized or unauthorized use made of the password. Each Member will cooperate fully with law enforcement authorities in the detection and prosecution of illegal activity related to unauthorized use of the SM Service. All Data will remain the sole property of the applicable Member, and as such, SM will not sell or otherwise use such Data for any purpose other than providing the SM Service.
Further to all applicable term and conditions set forth above (and not by way of limitation), the SM Service, and all software, source code, copyrights and other intellectual property associated therewith, are the sole and exclusive property of SM. As such, each Member shall be prohibited from re-selling, sub-licensing, reverse engineering or otherwise making any use of the SM Service other than its intended use. Each Member shall refrain from permitting any third party to use its password or otherwise access the SM Service using such Member’s login. In addition, each Member shall refrain from copying or reproducing all or any part of the SM Service, whether electronically, mechanically or otherwise, in any form including, but not limited to, the copying of presentation, style or organization, without prior written permission from SM. Each Member will take reasonable care not to, and shall not intentionally or knowingly, use the SM Service to post, transmit, distribute, store or destroy any information: (a) in violation of any applicable law, statute, ordinance or regulation; (b) in a manner that will infringe the intellectual property rights of others; (c) that is defamatory or trade libellous, or (d) that contains any viruses, Trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
SM shall, so long as a Member remains current in paying Fees and has not had its account terminated, use reasonable efforts to make available at least one contact person during normal business hours (9:00 a.m. – 4:00 p.m. (EST)) to answer questions regarding the SM Service. Such contact person will use commercially reasonable efforts to answer questions regarding the SM Service in as timely a manner as is reasonably practicable. Except as explicitly set forth above, SM does not offer any service level agreements or guarantees regarding the SM Service, and SM shall not be liable for any delays in responding to inquiries from a Member.
Each Member hereby acknowledges that SM hosts the SM Service with one or more third parties. As such, SM shall have no responsibilities or liabilities in connection with any hosting functions (including, without limitation, security breaches or issues), and any claims any Member may have shall be taken up directly with the hosting provider at such time.
SM shall have the right to terminate the license granted hereby immediately in the event that a Licensee has breached any terms or conditions set forth in this Agreement.

DATED: April 15, 2016
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